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Account Manager – Benelux

Account Manager – Benelux

Redspher

Maastricht

Job Responsibilities

The Account Manager is based in Maastricht – and reports directly  to the Field Sales Director Europe.

Responsibilities 

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with your accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales colleagues to identify and grow opportunities within the territory
  • Assist with challenging client requests or issue escalations as needed

Competencies

  • Proven work experience as an Account Manager, Junior Account Manager or any other relevant role
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience in delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Embrace digital transformation as an opportunity for growth
  • Experience with selling digital solutions is a +
  • Perfectly fluent in Dutch, French and English

Skills

  • Strong verbal and written communication skills
  • Excellent listening, negotiation and presentation abilities
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Condition of employment

  • An international and innovative organization 
  • Start-up customer centric work environment 
  • A young and growth driven group DNA
  • Active Talent Management Programs
  • Competitive salary package (base + interesting commission scheme)
  • Company Car + mobile phone + laptop

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About the company

Redspher was launched in 1981 in Metz (FR) and has grown rapidly to become an international player as companies embraced lean production. Redspher is the European leader for premium freight in premium logistics and a well-recognized brand in the B2B logistics market. Redspher offers a wide range of air and road transport thanks to a network of reliable partners.

Redspher helps large global & mid-cap enterprises to keep their supply chains running. Redspher provides adequate transportation solutions in critical or custom circumstances managed through its leading technology called R:tech. At Redspher, employees will experience an international, multicultural working environment, freedom to act and to take entrepreneurial initiatives. Redspher is a global platform for premium logistics, technology and transportation needs.

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