Job offer

Inside Sales Lead

Inside Sales Lead

Redspher

Full-time / Maastricht

Job Responsibilities

  • Implement the Sales funnel in close cooperation with Marketing & Sales;
  • Generate and qualify leads to fuel a pipeline of new customer acquisition opportunities.
  • Assisting and implementing sales strategies, customer segmentation and sales scripts;
  • Sourcing new sales opportunities through inbound lead follow-up and outbound calling.
  • Conducts regular check-ins with existing customers to promote our services, retrieve feedback to strengthen customer relationships and to seize cross- / upselling opportunities.
  • Perform effective virtual selling and online demos to prospects
  • Routing qualified opportunities to the appropriate sales managers for further development and closure;
  • Monitoring the performance and preparing the monthly reporting;
  • Train and coach Inside Sales Representatives
  • Handling customer feedback & co-monitor the Customer satisfaction rate. Provide suggestions for improvement;
  • Secure proper logging of all Inside Sales actions in Zoho CRM;
  • Managing customer accounts by ensuring that existing customers remain satisfied with our services.

Competencies

  • Good time management
  • Good work organization
  • Excellent interpersonal and coaching skills

Skills

  • Hands on experience with CRM software and pipeline process stages
  • Experience in selling SaaS / digital products / logistics industry is a plus
  • Hands-on, operational & at the same time function as the Team lead of an international team.
  • Highly motivated, detail oriented and multi-tasker

Condition of employment

  • Bachelor’s degree in Marketing, Business management, Sales or related field.
  • +4 years work experience as an Inside Sales / Telesales representative or similar role in the Sales department.
  • Proficiency in English, German and French, any other language is considered a plus.
  • Willingness to travel to manage team members (up to 25%)

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About the company

Redspher was launched in 1981 in Metz (FR) and has grown rapidly to become an international player as companies embraced lean production. Redspher is the European leader for premium freight in premium logistics and a well-recognized brand in the B2B logistics market. Redspher offers a wide range of air and road transport thanks to a network of reliable partners.

Redspher helps large global & mid-cap enterprises to keep their supply chains running. Redspher provides adequate transportation solutions in critical or custom circumstances managed through its leading technology called R:tech. At Redspher, employees will experience an international, multicultural working environment, freedom to act and to take entrepreneurial initiatives. Redspher is a global platform for premium logistics, technology and transportation needs.

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